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Program Ombudsman Program, New York State Long Term Care:

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Ombudsman Program, New York State Long Term Care

  • Description:

    Under the federal Older Americans Act (OAA) every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system for senior adults who live in nursing homes, assisted living and other Department of Health licensed adult care homes, offers free problem resolution and advocacy services throughout Erie, Niagara, Chautauqua and Cattaraugus counties to ensure quality of life and care. This is a volunteer-based program. The Ombudsman program advocates for residents of nursing homes, board and care homes, assisted living facilities, and other similar adult care facilities. Ombudsman programs work to resolve problems individual residents face and effect change at the local, state, and national levels to improve quality of life and care. Regardless of the type of facility all residents have the right to be protected from abuse and mistreatment and facilities are required to ensure the safety of all residents and investigate reports of mistreatment. For more information: People Inc Long Term Care Ombudsman Program with a link for emailing the program Senior Programs. People Inc. (people-inc.org). Link to NYS Office for Aging Ombudsman Program

    https://aging.ny.gov/long-term-care-ombudsman-program .

    Provider:Long Term Care Ombudsman Program, People Inc and the New York State
    Provider Address:People Inc, 280 Spindrift Drive, PO Box 9033, Williamsville, NY, 14231-
    Areas Served:Cattaraugus, Chautauqua, Erie, Niagara
    Hours of Service:Monday-Friday 08:30 AM-04:00 PM
    Transport Available:Yes
    Telephone:

    Sarah Alessi, VP office number(716)-462-1643
    Type:CellToll Free:No

    (716)-817-9157
    Type:FaxToll Free:No

    NYS Region 15, Buffalo Office(716)-817-9222
    Type:VoiceToll Free:No

    Sarah Alessi, VP office number(716)-880-3893
    Type:VoiceToll Free:Yes

    Website:https://www.people-inc.org/senior-programs/index.html#long-term-care-ombudsman-program
    Eligiblity:For ages 18 years and older who live in nursing homes, assisted living and other licensed adult care homes
    42.88
    -78.85
    Last Update:9/11/2023 2:14 PM
    Languages:English

Eligibility Requirements

  • Female Age From:18
    Female Age To:150
    Male Age From:18
    Male Age To:150
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