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Program Ombudsman Program:

Ombudsman Program

  • Description:

    Long-term Care Ombudsman volunteers work cooperatively with nursing homes and care facilities to improve the quality of life for residents. They serve as patient's rights advocates investigating and negotiating resolutions to concerns voiced by residents in matters of resident services and care. Through People, Inc., Ombudsman Volunteers are trained to work with family and facility staff to assist with resolving issues for the residents. Ombudsmen are assigned to a facility and visit on a weekly basis to discuss problems, concerns, or simply to lend an open ear. They monitor the quality of care, help protect residents' rights, provide information to the residents and their families to ensure proper treatment, and encourage residents to express opinions.

    Contact the Long-Term Care Ombudsman Program at (716)817-9222.

    Provider:People Inc
    Provider Address:1219 North Forest Road, P.O. Box 9033, Williamsville, NY, 14231-9033
    Transport Available:No
    Telephone:

    716-817-7400

    42.88
    -78.85
    Last Update:5/6/2020 10:51 AM
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