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Resources that provide survival level services including food, housing, material goods, transportati...
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The Home Energy Assistance Program (HEAP) is a federal grant program that assists income eligible households in paying for energy costs, repairs and weatherization. Income eligible customers may receive one regular HEAP benefit per season. In addition to regular HEAP, households may also be eligible for emergency HEAP benefits. Call the HEAP information line at (585)753-6477 between the hours of 9:00 a.m. and 3:00 p.m. Monday through Friday.
Monroe County residents age 60 years or older, and are not currently in reciept of Temporary Assistance or Food Stamps, please call the Senior HEAP office at Lifespan at 244-8400 ext. 102 for assistance to answer questions, assist with the application process, and address any emergency heating situations.
Residents currently receiving Temporary Assistance or Food Stamps, please contact their worker directly. In most cases, you are automatically eligible and a HEAP benefit has likely already been calculated and authorized for payment in January.
(585)-753-6477