EAP monthly bill credits are available automatically to any customer who has a HEAP grant applied directly to an active NYSEG account. Once enrolled a credit will be listed as a line item on your regular NYSEG bill. If HEAP is supplied to another fuel vendor, a copy of your HEAP award letter can be provided to NYSEG to enroll in EAP.

The Energy Assistance Program (EAP), operated by NYSEG, is meant to provide financial relief for low-income consumers by making their electric and/or natural gas utility bills more affordable through monthly bill discounts. This program provides the EAP discount to households that receive a Home Energy Assistance Program (HEAP) benefit, regardless of fuel or benefit type. In addition, eligibility for the EAP was expanded to include other public assistance programs available for residents of the NY state and/or NY tribal lands.

f you receive one of the other programs and wish to verify if your account is enrolled, please contact NYSEG.

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Assists income-eligible homeowners and some renters by reducing heating and cooling costs through energy-conservation measures while addressing health and safety issues in their home.

The Home Energy Assistance Program (HEAP) program is designed to provide financial assistance to eligible households with their winter heating costs. The Office for the Aging assists people who are 60 and over or are disabled with their HEAP. A one time benefit is applied directly toward winter's fuel costs. In order to receive a HEAP benefit, income guidelines must be met and the person must pay to heat the residence. Referrals can be made to address heating and electric emergencies.

Emergency financial assistance for households without children to assist with a one time emergency payment for utilities, home heating fuel and other emergencies depending upon approval of the Department of Social Services Supervisor.

Office for Aging processes applications for the Home Energy Assistance Program (HEAP) which provides certification services to Broome County residents 60+ yrs or disabled persons <60 yrs on SSI or SSD who meet income guidelines for financial assistance with energy costs. HEAP program is headed by Broome County Department of Social Services. OFA also provides referrals for fuel or utility emergencies.

Home Energy Assistance Program

• Utility subsidy to those 60+ & income eligible

Provides monetary assistance for shut-off notices from utility companies.

Customers can only receive $100.00 per year. Example: If you apply in March, you have to wait until next March for more assistance.

Please call 716-373-0815 for further assistance.

This fund was created when NYSEG and RG&E combined their heating funds. Project SHARE is designed to help low income customers as well as active members of the military and veterans who are facing energy emergencies. Applicant must have an active NYSEG or RG&E account in their name, must have an active disconnect notice, must meet the HEAP income guideline except active duty military members and well-discharged veterans may qualify regardless of income. NYSEG customers should visit nyseg.com for more information. RG&E customers should visit rge.com. Customers should click on "Giving Back" and then on "In the Community."

Broad term used in New York State to describe a range of public assistance programs.