Long-term Care Ombudsman volunteers work cooperatively with nursing homes and care facilities to improve the quality of life for residents. They serve as patient's rights advocates investigating and negotiating resolutions to concerns voiced by residents in matters of resident services and care. Through People, Inc., Ombudsman Volunteers are trained to work with family and facility staff to assist with resolving issues for the residents. Ombudsmen are assigned to a facility and visit on a weekly basis to discuss problems, concerns, or simply to lend an open ear. They monitor the quality of care, help protect residents' rights, provide information to the residents and their families to ensure proper treatment, and encourage residents to express opinions.

Contact the Long-Term Care Ombudsman Program at (716)817-9222.

This program assist income-eligible families in the likelihood of an eviction from their apartments or homes.

Advocacy/support services may be individual advocacy or systems advocacy (or a combination of both. Examples are warm lines, hot lines, teaching daily living skills, providing representative payee services, and training in any aspect of mental health services. Individual advocacy assists consumers in protecting and promoting their rights, resolving complaints and grievances, and accessing services and supports of their choice. Systems advocacy represent the concerns of a class of consumers by identifying patterns of problems and complaints and working with program or system administrators to resolve or eliminate these problems on a systemic, rather than individual basis.

Provides a wide range of services to individuals of all ages with developmental and related disabilities and their families. CCDS currently operates sixteen residential programs in Albany, Schenectady, Rensselaer, and Saratoga Counties. The agency serves as a resource for the 14 counties of the Roman Catholic Diocese of Albany.

The programs and services available include, but are not limited to the following:

•Residential placement

•Residential and respite services offered to individuals in their own homes and community settings

•Family support services

•Independent service coordination

•Traumatic Brain Injury (TBI) services

•Advocacy

•Referral

•Prader-Willi Syndrome services

Advocacy/support services may be individual advocacy or systems advocacy (or a combination of both. Examples are warm lines, hot lines, teaching daily living skills, providing representative payee services, and training in any aspect of mental health services. Individual advocacy assists consumers in protecting and promoting their rights, resolving complaints and grievances, and accessing services and supports of their choice. Systems advocacy represent the concerns of a class of consumers by identifying patterns of problems and complaints and working with program or system administrators to resolve or eliminate these problems on a systemic, rather than individual basis.

STIC’s Education Advocate provides information about education-related laws and regulations, the Committees on Special Education, Individual Education Plans, and much more. We assist parents to understand their children’s rights and can advocate with them at CSE and other meetings.

Catholic Charities is dedicated to serving those in need while promoting human development, health, and wellbeing. We strive to empower those we serve to transform their lives in an environment of dignity and compassion and advance efforts to eliminate poverty ad injustice.

Advocacy/support services may be individual advocacy or systems advocacy (or a combination of both. Examples are warm lines, hot lines, teaching daily living skills, providing representative payee services, and training in any aspect of mental health services. Individual advocacy assists consumers in protecting and promoting their rights, resolving complaints and grievances, and accessing services and supports of their choice. Systems advocacy represent the concerns of a class of consumers by identifying patterns of problems and complaints and working with program or system administrators to resolve or eliminate these problems on a systemic, rather than individual basis.

The Domestic Violence Legal Aid Clinic at Liberty Resource's Help Restore Hope Center will be offering services on legal issues covering Domestic Violence, Family, Housing, Disability, and Public Benefits. The Clinic will be housed locally in downtown Norwich. The Clinic will be offered once a month from 10AM to noon. To schedule an appointment or for more information please call!

607-334-7779 ext: 16

AIM operates the Long Term Care Ombudsman Program (LTCOP) in Allegany and Steuben counties.

The LTCOP is a federal advocacy program dedicated to protecting people living in long-term care facilities. LTCOP ombudsmen, who are certified volunteers, routinely visit long-term care facilities to ensure the needs of the residents are being met. Ombudsmen meet with residents, their families and friends, and facility staff. Ombudsmen, with support from their local coordinator and the state office, investigate and resolve complaints made by or on behalf of long-term care residents.